Embeddable AI chat
Hosted widget and portal chat for customer-facing support — not an internal messenger.
Multi-company AI chat
Embed a white-label widget on any site, ground replies in your documents and Q&A, and connect live account data when customers need more than FAQs.
Launch customer chat without rebuilding your stack.
Upload documents, build a Q&A index, or scrape help pages.
Drop a white-label chat on your website with your branding.
Link live systems so customers can check status and accounts safely.
Sites, knowledge, connectors, and monitoring — organized per company.
Hosted widget and portal chat for customer-facing support — not an internal messenger.
Documents, Q&A indexes, and site scrapes feed grounded answers with traceable sources.
Plug in helpdesk, telecom self-service, and account data so the bot can act on live systems.
Match the embed to each site — logo, colors, and powered-by text — so chat feels native to your brand.
Platform admins manage tenants; company admins invite seats and keep each brand scoped.
Flat monthly plans with included message credits — not per-resolution surprises.
FAQ
Short answers about the product, credits, and how Cogchat is scoped per company.
Cogchat is a multi-company AI chatbot and operations platform. You embed a customer-facing widget on your website, ground answers in your own documents and Q&A, and optionally connect live systems such as helpdesk or account data.
No. Cogchat is built for customer support and self-service — not Slack- or Teams-style employee chat. Company users manage sites, knowledge, and live handoff from a portal; customers talk to the widget.
Each company uploads documents, maintains an approved Q&A index, or scrapes help pages. Replies are retrieved from that tenant-scoped knowledge so answers stay on your content. You can also generate FAQ drafts from sources and approve them before they go live.
Each plan includes a monthly allowance of message credits. Credits are used when the assistant completes a reply. Unused included credits reset at the start of the next billing period. You can add credit packs if you need more volume.
Sign in to the company portal or platform admin from one login.
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